Last updated 18-Nov-2023
Effective date Nov 18, 2023

This Privacy Policy describes the policies of Artecasa & Brands off Sagl, Via degli Albrici 4, Ticino 6830 Chiasso, Switzerland, email: info@brands-off.com, telephone: +393203120976 on the collection, use and disclosure of user information we collect when you use our website ( https://brands-off.com ). (service"). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this, please do not access or use the Service.

We may change this Privacy Policy at any time without notice, and we will post the modified Privacy Policy on the Service. The modified Policy will be effective 180 days after we post the modified Policy on the Service, and your continued access or use of the Service after that date will constitute your acceptance of the modified Policy. We therefore recommend that you periodically review this page.

INFORMATION COLLECTED:

We will collect and process the following personal information about you:

• First name
• Email address
• Mobile phone
• Address
• Payment information

HOW WE COLLECT YOUR INFORMATION:

We collect/receive information about you as follows:

when a user fills out the registration form or otherwise submits personal information
interacts with the website
From public sources
HOW WE USE YOUR INFORMATION:
We will use the information collected about you for the following purposes:

• Marketing/Promotional
• Creating a user account
• Testimonials
• Collecting customer feedback
• Payment processing
• Support
• Administration information
• Targeted advertising
• Management of customer orders
• Dispute Resolution
• User account management

If we wish to use your information for any other purpose, we will ask for your consent and will only use your information after receiving your consent and, then, only for the purpose(s) for which we have granted consent, unless we are required to do otherwise by law.

HOW WE SHARE YOUR INFORMATION:

We will not transfer your personal information to third parties without requesting your consent, except in limited circumstances as described below:

• Advertising service
• Analytics

We require such third parties to use personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is necessary to fulfill that purpose.

We may also disclose your personal information to do the following: (1) to comply with any law, regulation, court order, or other legal process; (2) to enforce your contracts with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates the rights of others. If the Service or our company is merged or acquired with another company, your information will be one of the assets transferred to the new owner.

STORAGE OF YOUR INFORMATION:

We will retain your personal information for 90 days to 2 years after your account is closed or for as long as necessary to fulfill the purposes for which it was collected as specified in this Privacy Policy. We may need to retain some information for longer periods, for example for data/report retention in accordance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, which does not identify you (directly or indirectly), may be retained indefinitely.

YOUR RIGHTS:

Depending on applicable law, you may have the right to access your personal data, to rectify or erase it or to receive a copy of it, to restrict or object to active processing of your data, to ask us to share (transfer) your your personal data to another entity, to withdraw the consent provided for the processing of your data, to lodge a complaint with a legal authority and to exercise other rights provided by applicable laws. To exercise these rights, you can write to us at info@brands-off.com. We will respond to your request in accordance with applicable law.

You can opt-out of direct marketing communications or profiling from us for marketing purposes by writing to us at info@brands-off.com.

Please note that if you do not allow the collection or processing of the personal information requested, or you withdraw your consent to the processing of it for the purposes requested, you may not be able to access or use the services for which the information was requested.

COOKIES ETC.

To learn more about how we use them and your choices regarding these tracking technologies, please see our Cookie Policy.

SAFETY:

The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, accordingly, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

THIRD PARTY LINKS AND USE OF YOUR INFORMATION:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not cover the privacy policies and other practices of any third parties, including third parties who operate websites or services accessible through a link on the Service. We strongly advise you to review the privacy policy of each site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.

COMPLAINT / DATA PROTECTION OFFICER:

If you have any questions or concerns about the processing of your data by us, you can send an email to our Grievance Officer at Artecasa & Brands off Sagl, Via degli Albrici 4, email: info@brands-off.com. We will address your concerns in accordance with applicable law.